Re-Assign a Default Contact

Community Manager : Define the Customer’s Service Contacts : Re-Assign a Default Contact

Re-Assign a Default Contact

Important: You must designate one default contact who receives notifications for service messages and outages. Initially, Trading Grid assigns the Technical Contact from your Company Profile as the default contact.

To re-assign the default contact

1

Click the Community Manager tab, and click a Customer Company Name.

The Company Profile page opens.

2

Click Service Configuration.

The Service Configuration page opens.

3

Click Service Contacts.

The Service Contacts page opens.

4

Select the contact you want to make the default contact, click Actions, and click Set as Default Contact.

Trading Grid reassigns the “default contact” from the previous person to the one you specified.

16.2 release. Updated October 23, 2016

Trading Grid Online User Guide PDF