View a Partner’s FTS

This function is available only to hub companies, not their trading partners. Hubs use it to do the following:

View lists of files the partner has received and sent.

View whether or not a partner has downloaded files from you.

Download files available for download by the partner.

Export metadata that can be exported by the partner.

Hubs cannot upload files for their partners.

To open a partner’s FTS view

1	In the panel at left, Click Retrieve Files or Send Files, depending on which list page you want to view for a partner.

2	Click the Support User View tab.

3	Click Select Company.

4	Do one of the following:

If you see the partner company in the list, click its link in the Company Name column to go to the selected list page for the partner.

For a long list, type the first few characters the partner name in the Company Name field, then an asterisk (*), then click Search. Then, in the Company Name column click the link of the partner you want to view.

5	When the list page opens, you can use perform the following functions:

“Search for Files” on page 26

“Download Files” on page 30

“Export FTS File Metadata” on page 31

Note: If you go to the other list page in FTS (that is, Retrieve Files or Send Files), FTS will default to the My View tab. Repeat the steps above to display a partner view for that list page.

6	To switch to your view of the list page, click the My View tab.

 

16.2 release. Updated October 23, 2016 Trading Grid Online User Guide PDF

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