Functional Acknowledgment (FA) Alert Rule

Community Manager : Enhanced Rules : Define the Enhanced Rules : Functional Acknowledgment (FA) Alert Rule

Functional Acknowledgment (FA) Alert Rule

To create an enhanced functional acknowledgment alert rule

1

From the Transaction Event and Rules and Alerts page (see “Define the Alerts”), under Enhanced Alerts, click Select Rule Type.

2

Select FA Rule and click Configure.

The Enhanced FA Alert Rule page opens.

3

Do the following:

Field

Description

Rule Name

Enter a descriptive name for the new rule.

Enable Rule

Check this option to enable this rule immediately.

Rule Details

Mailbox

If all company mailboxes and address apply to this rule, do nothing.

Otherwise, from the Mailbox dropdown, select the company mailbox for this rule.

Address

Select the address for this rule. If all addresses apply, do not select anything.

My Partner

If all Trading Partners apply, do nothing.

Otherwise, click the Search icon and select the applicable Trading Partner company. Click Select.

Partner Address

Select the address for this rule. If all addresses apply, do not select anything.

Partner FG Address

Enter the address of the selected trading partner’s applicable Functional Group. If all addresses apply, do not select anything.

My FG Address

Enter the address of the applicable Functional Group. If all addresses apply, do not select anything.

Function Group

Click the adjacent Search icon to select the applicable document type. If all types apply, do not select anything.

Apply Business Calendar

Select this option to measure mailbox inactivity only during working hours on working days, and not on holidays, as defined in the “Business Calendar”. Otherwise, inactivity is measured 24 hours, 7 days a week.

Do Not Track

Select this option to NOT track the Trading Partner(s) and Functional Group(s) for the options selected below.

Resolved Acknowledgment Codes

Select how to track documents.

Cycle 1

Time to Delinquency

Enter the expected amount of time for a response after the document or file was received.

Notification Options

These are the contacts previously defined in the Service Contacts list. Select the applicable contacts.

Cycle 2

Time Since Cycle 1

Enter the expected amount of time for a response after the first alert was received.

Notification Options

These are the contacts previously defined in the Service Contacts list. Select the applicable contacts.

Cycle 3

Time Since Cycle 2

Enter the expected amount of time for a response after the second alert was received.

Notification Options

These are the contacts previously defined in the Service Contacts list. Select the applicable contacts.

4

Click Save.

16.2 release. Updated October 23, 2016

Trading Grid Online User Guide PDF

Field	Description
Rule Name	Enter a descriptive name for the new rule.
Enable Rule	Check this option to enable this rule immediately.
Rule Details
Mailbox	If all company mailboxes and address apply to this rule, do nothing. Otherwise, from the Mailbox dropdown, select the company mailbox for this rule.
Address	Select the address for this rule. If all addresses apply, do not select anything.
My Partner	If all Trading Partners apply, do nothing. Otherwise, click the Search icon and select the applicable Trading Partner company. Click Select.
Partner Address	Select the address for this rule. If all addresses apply, do not select anything.
Partner FG Address	Enter the address of the selected trading partner’s applicable Functional Group. If all addresses apply, do not select anything.
My FG Address	Enter the address of the applicable Functional Group. If all addresses apply, do not select anything.
Function Group	Click the adjacent Search icon to select the applicable document type. If all types apply, do not select anything.
Apply Business Calendar	Select this option to measure mailbox inactivity only during working hours on working days, and not on holidays, as defined in the “Business Calendar”. Otherwise, inactivity is measured 24 hours, 7 days a week.
Do Not Track	Select this option to NOT track the Trading Partner(s) and Functional Group(s) for the options selected below.
Resolved Acknowledgment Codes	Select how to track documents.
Cycle 1
Time to Delinquency	Enter the expected amount of time for a response after the document or file was received.
Notification Options	These are the contacts previously defined in the Service Contacts list. Select the applicable contacts.
Cycle 2
Time Since Cycle 1	Enter the expected amount of time for a response after the first alert was received.
Notification Options	These are the contacts previously defined in the Service Contacts list. Select the applicable contacts.
Cycle 3
Time Since Cycle 2	Enter the expected amount of time for a response after the second alert was received.
Notification Options	These are the contacts previously defined in the Service Contacts list. Select the applicable contacts.