Rules and Alerts Descriptions

For each customer mailbox, one or more of the following rules or alerts are used:

Enhanced Calendar Rule — Alerts configured to be sent on the days when the service is considered “working” or “business” days for each EDI mailbox.

Enhanced Arrival Alert — Alerts customers as soon as a document are placed in the mailbox. Alerts configured:

For specific document types or specific trading partners or both.

To route the alert to different individuals within the customer company based on document type or trading partner or both.

Note: Alerts like this assists the user to respond to orders from key clients as soon as possible.

Enhanced Error Alert — Alerts customers when a document fails to be processed.

Note: Alerts like this assists the user to respond to errors immediately.

Enhanced FA Alert — Alerts customer when acknowledgements are not received for documents sent according to a defined schedule.

Note: Alerts like this assists the user to verify receipt of documents sent and to circumvent problems with their orders as soon as possible.

Important: For these alerts to function properly, all subscribed alerts must be configured.

16.2 release. Updated October 23, 2016 Trading Grid Online User Guide PDF

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