Community Manager : Define Customer Alerts and Options : Define the Alerts : Business Calendar

Business Calendar

Note: The Business Calendar applies only to the Inactivity Alert.

To define the Business Calendar

1

The Transaction Event and Rules and Alerts page.

2
In the Mailbox Specific Alerts section, from the Rule type drop-down list, select Business Calendar.
3
From the Mailbox drop-down list, select the mailbox to which the calendar should apply, then click Configure.

The Business Calendar page opens.

4
In the Working Days and Time Zone section, enter the following.
*
Working Days — Select the days the service should consider as working or business days. Inactivity alerts process Working Days only.
*
Time Zone — Select the applicable time zone for your community.
*
Daylight saving time observed — Select this option if your community observes daylight-savings time.
5
In the Holidays (Optional) section, enter the following:
*
Holidays — Select the days the Trading Grid should ignore. These days do not have to be standard holidays; you can specify any day. The Holidays you specify are considered Non-Working Days. Click the calendar icon to select each holiday date.
6
Click Save.
7

 


16.2 release. Updated October 23, 2016


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