Community Manager : Mailboxes and EDI Addresses : Add or Delete Mailbox Addresses

Add or Delete Mailbox Addresses
Important: You can only add or delete EDI addresses. To modify an EDI address, you must first delete (see “To delete an EDI address from a mailbox”) the incorrect address and then add the correct address, as specified below.

To add an EDI address to a mailbox

1
Click the Community Manager tab, and click the applicable customer Company Name.

The Company Profile page opens.

2
Click Service Configuration.

The Mailbox and EDI Address Maintenance page opens displaying a list of EDI Mailboxes that are associated to this customer account.

3
In the Number of EDI Addresses column, click the number for the applicable mailbox.

The EDI Address List page opens.

4
Scroll down to the Add New EDI Address area and enter the information.
5
Click Add.

A confirmation message displays.

6
Click the Return to EDI address list link.

The EDI address is added.

7
Repeat steps 3 through 5 to add additional addresses to the mailbox.

To delete an EDI address from a mailbox

1
Click the Community Manager tab, and click the applicable customer Company Name.

The Company Profile page opens.

2
Click Service Configuration.

The Mailbox and EDI Address Maintenance page opens.

3
In the Number of EDI Addresses column, click the number for the applicable mailbox.
Note: The EDI Address List page opens.
Important: You cannot delete an EDI address if there are trading partnerships currently associated with the address. You must check for and terminate any associated Partnerships before deleting the EDI address. See “Terminate Associated Partnerships” on page 277.
4
Locate the applicable EDI address, and click the view partnership link in the Associated Partnerships? column.
5
6
Click Actions > Delete EDI Address.

A confirmation message displays.

7
Click Yes.

The EDI address is deleted.


16.2 release. Updated October 23, 2016


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