Redeliver Invoices

If a customer requests another copy of an invoice, you can redeliver a copy via email and secure email, as well as their TGO mailbox, as often as needed.

You can redeliver up to 100 invoices at a time. The system sends the invoice to the recipient through the same delivery method used in the initial delivery, such as email or secure email, and notifiies the sender of the redelivery.

To redeliver an invoice

1	Search for the invoice that you want to redeliver. See “Search for Invoices Using Active Invoices” on page 135.

The Invoice List displays the search results.

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2	Click Deliver Invoice Copy.

3	Click the checkbox for the invoice you want to deliver.

The Deliver Invoice Copy button displays.

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4	Click Deliver Invoice Copy.

The Deliver Invoice page displays the invoice to be delivered.

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5	Click Deliver.

The system resends the invoice to the recipient, based on the original delivery method, and a confirmation message displays.

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6	To return to the Invoice List, click Back to Invoice List.

16.2 release. Updated October 23, 2016 Trading Grid Online User Guide PDF

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