Exception Summary

The Exception Summary shows exception information for a specific time period, along with the number of current records for each type of exception.

 

Exception Type	Description
Negative Status Alerts	Not applicable (unless set up by an administrator).
Extended Errors	Errors related to extended events, which your company can publish to OpenText from a back-end system. For example, your system might detect that a file failed to reconcile and report the failure to OpenText. Note: This information displays in Active Documents only if you also subscribe to the Extended Event service.
Unreconciled Extended Events	During transaction processing, the system did not receive all events from a business unit that subscribes to the Extended Event service.
Processing Errors	Errors reported by either the routing system or translation system.
Late Acknowledgements	Files that trading partners have not acknowledged or for which acknowledgments are late.
Communication Errors	There are two types of communication errors: Errors reported by the communications protocol, standard, or interface that submitted the transaction. Errors related to Trading Grid Messaging Service (TGMS), typically if TGMS rejects inbound and outbound data submitted by a TGMS subscriber or inbound data from an interconnecting network.
Rejected	Outbound files rejected by trading partner or inbound files rejected by the customer.
Interconnect Rejects	For inbound files only, such as files from a third-party VAN, rejected by OpenText. Available in future releases.

16.2 release. Updated October 23, 2016 Trading Grid Online User Guide PDF

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