Trading Grid Online lets you define the rules and policies to determine when trading partners are compliant or non-compliant based on these rules and policies. Compliancy or non-compliancy is reported in the Reports component under Functional Acknowledgement Management and Transaction Alerts.
For each customer mailbox, you can set up one or more of the following:
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Business Calendar option — The days the customer considers “working” or “business” days for each of your EDI mailboxes.
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Arrival Alert — When a document is placed in the mailbox, Trading Grid Online sends the customer a message. You can request the alert for specific document types, specific trading partners, or both. You can also route the alert to different individuals within the customer company based on document type or trading partner or both. This is useful for a user that checks his/her mailbox infrequently but wants to respond to orders from key clients as soon as possible.
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Mailbox Outbound Error Alert — If the customer sends a document to Trading Grid Online Messaging Service and it fails to process, Trading Grid Online alerts the customer. This enables the customer to correct the problem immediately.
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Mailbox Inactivity Alert — If the customer does not receive documents in the mailbox according to a schedule that you define, Trading Grid Online alerts the customer, allowing him to determine if a problem exists.
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Mail Slots option — Mail slots separate documents you receive according to business process needs.
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Password Policy — You can impose a more restrictive password policy than what the customer has defined.
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Important: In order for the alerts to function properly, you must configure all alerts the customer subscribes to.
Trading Grid Online User Guide PDF
